Last updated: October 8, 2026
1.Before work begins
If you cancel before we start work on your project, we will refund your deposit in full.
2.After work has started
Once work has begun, refunds are calculated based on the work completed. Payments for completed and approved milestones are non-refundable.
3.Monthly plans
Monthly plans (such as SEO and website care) can be cancelled at any time and will not renew for the next billing period. Payments for the current period are not refundable.
4.Third-party costs
Costs paid to third parties on your behalf — such as domains, hosting, premium plugins or stock assets — are non-refundable.
5.How to request a refund
Email support@ooptechnologies.com with your name, project details and the reason for your request. We aim to respond within 5 business days, and approved refunds are issued to the original payment method.
Questions about this policy?
Contact us at support@ooptechnologies.com.